Guides and resources

The first 24 hours after water damage: a step-by-step checklist

Step-by-step checklist for day one after a leak, burst pipe or flood: what to do in the first hour, what to photograph, and why speed decides how much you lose.

How to claim water damage on your insurance

Flood, storm or rainwater? In Australia wording decides if you're covered. How to work out cover, lodge the claim, and avoid mistakes that get claims denied.

Mould after water damage: the 48-hour window

Mould can start within a day or two of a leak: why drying speed matters, health risks, what you can clean yourself, and when to call a remediation specialist.

What water damage restoration costs in Australia

Indicative Australian price ranges for water damage restoration by severity and water category, plus factors that move the number. Get a written quote first.

How to choose a water damage restoration company in Sydney

Six practical checks before you hire: response speed, certification, NSW licensing for rebuild work, written quotes and door-knocker scams to watch for.

Certified restorer vs handyman: who to call

Not every water damage job needs a certified restoration company. How to tell when a handyman or cleaner is enough, and when it genuinely isn't.

Flood Insurance Claims: Australian Data

What flood and extreme weather cost Australian insurers each year, and how NSW compares, from the insurance industry and NSW SES published figures.

Water damage restoration listings across Sydney, by region

A count of the 52 water damage restoration listings we hold across Sydney's 10 regions, broken down region by region, with the chart and table behind it.