Guides and resources

Water damage? The first 24 hours matter

A step-by-step checklist for the first day after a leak, burst pipe or flood. What to do in the first hour, what to photograph, and why speed decides how much you lose.

How to claim water damage on your insurance

Flood, storm or rainwater? In Australia the wording decides whether you are covered. How to work out your cover, lodge the claim, and avoid the mistakes that get claims knocked back.

Mould after water damage: the 48-hour window

Mould can start within a day or two of a leak. Why drying speed matters, the health risks, what you can clean yourself and when to bring in a remediation specialist.

What water damage restoration costs in Australia

Indicative Australian price ranges for water damage restoration, broken down by severity and water category, plus the factors that move the number. Get a written quote before you commit.